FIATA warns of fraud cases
2023 08 17
Dear valued FIATA member,
This email comes as a warning of the many sophisticated scam (phishing) emails circulating in the wake of the FIATA HQ Meeting. Please use the following points as advice on how to recognise scam emails. For advice on the official FIATA Membership invoice and payment process, ensure that you scroll through to the bottom of this email.
Always check the email domain name from which you receive the email by clicking on the email sender name or opening the 'Outlook contact card' to double check the root of the email. Do not rely on the visible display name.
Please note that, in accordance with FIATA’s previous communications, the ‘@fiata.com’ domain name is no longer supported by FIATA, and was replaced by the '@fiata.org' domain name in 2021. FIATA does not take any responsibility for usage of the '@fiata.com' account.
Check the FIATA 'Governance' webpages (HQ Team, Presidency and Extended Board), to see whether the supposed employee does work, or seems to be connected with FIATA, and whether the email address used is consistent with the details listed on the FIATA website. In addition, the use of the FIATA logo (in any form) on an email footer, the inclusion of FIATA team member names in emails or email signatures, as well as the use of the official FIATA email signatures, does not prove the trustworthiness of the communication.
(Note: All members of the FIATA Presidency, Extended Board and HQ Team are listed on the official website. If you are in doubt, contact FIATA immediately on email@example.com).
FIATA Presidency and Extended Board members do NOT have '@fiata.org' email addresses, therefore these senders MUST be checked with the FIATA HQ team in case of suspicious, fraudulent emails.
Check the bank account details of any invoices received in the name of FIATA. FIATA is based in Switzerland and uses a Swiss bank account ('CH' IBAN) which has not changed for many years. Bank accounts based in countries outside of Switzerland are not connected with FIATA. If in doubt, contact FIATA immediately.
Check the appearance and content of the communication carefully. Generally, you may notice subtle but noticeable differences to documents and emails- such as misspelling, a blurred logo or one with slightly different colours; changes in the amount invoiced; changes in the method used to request payment; a different contact name or phone number for correspondence.
If you identify an email as a phishing attempt, do not click on any link, do not open any attachment and do not reply to the email. In case of doubt, contact FIATA and forward the email to firstname.lastname@example.org.
If you and your Association/FIATA Individual member company become the victim of a cyberattack, please ensure that you report this to your respective members and cybercriminality authorities, so that these attacks can be monitored with the aim of stopping them.